FAQs

Fundraising

Will I be given a fundraising target?  

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Yes, we set our target at £50 for individuals and there are then different targets for groups according to size.

Ultimately though, the amount you raise is up to you. Every penny you raise goes towards improving care for young patients at our nation’s children’s hospital, so we’d love you to aim as high as you can with your fundraising.

How do I fundraise?

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There are so many ways you can super-charge your fundraising. You can find lots of fundraising ideas in our free, downloadable fundraising pack. Make sure to tell your friends, family, work colleagues and your community all about how you are helping to support the Noah’s Ark Children’s Hospital and let them know how to sponsor you.

Can you bake cakes to sell to your office friends, could you get everyone in your school to dress up like superheroes for the day and donate £1 to your fundraising? Don’t forget to share the link to your online fundraising page on your social media.

How do I set up a fundraising page?

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We’ll do that for you automatically as part of the sign-up process. Once you’ve registered, you’ll be directed straight to your personal fundraising page. All you need to do then is personalize it and get sharing!

How do I get the money to you?

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If you fundraise online, the money you raise will come through to us automatically. You can pay in any money your raise offline via our website, by BACS transfer or by cheque. Get in touch with us at the time and we’ll give you all the help you need.

Can I fundraise offline?

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Yes, if you’d prefer. Drop us an email here (events@noahsarkcharity.org) and we’ll post out some sponsorship forms.

Registration

How much does it cost to sign up?

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Registration costs £12 for adults and £10 for children.

Can I transfer my registration?

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If you can no longer take part for any reason, do drop us a line and let us know. Please don’t worry – you don’t need to withdraw or transfer your place. If you have a friend or family member who’d like to come along in your place, drop us a line with their name, email address, contact telephone number and t-shirt size. If they are registering to take your place after our off date, we won’t be able to order an alternative t-shirt size to the one originally placed.

Can I sign up as family/team?

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Yes, you absolutely can sign up as a team – the more the merrier. Choose a team member to be the main contact and ask them to register first. The registration process will guide them through setting up a team page which they can then join other members into or send out an invitation link.

What do I get for my registration fee?

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Your registration fee gets you access to our amazing Heroes Village where all the family fun, stalls, food and entertainment will take place. You’ll also receive the 2024 Superhero 5K t-shirt which you can choose to wear around the course, and medal when you cross the finish line. Please be aware that if you sign-up after the cut off date, your t-shirt will not be available to collect on the day of the event, and will be sent out to you by post after the event. On-the-day sign-ups will receive an event t-shirt.

When will I get my t-shirt?

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If you sign up before our cut off date, your t-shirt will be ready to collect at the registration point in the Heroes Village cut off date and the 29th of June, will receive their t-shirt after the event.

Can I get a refund if I find out I can’t come nearer the time?

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Unless it’s an error on our part, refunds are not possible. Please refer to the information about transfering your place to a friend or family member.

The Cause

What will you do with the money I raise?

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As a charity that relies soley from public donations and gifts in Wills, we simply couldn't do what we do without the support of amazing people like you.

Your donation will help fund cutting edge equipment that improve treatment and outcomes for children. It means that we can continue to fund emotional support services, practical support for families and the much-loved play specialist team. With the support of people lke you, the charity can also create a hospital enviroment that is less clinical and more family friendly and ensure that children have something like a visit from a therapy dog to make them smile, even during long and difficult stays.

How many children does the Noah's Ark Children's Hospital Charity support?

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Our nation's children's hospital provides specialist and life-saving care to around 73,000 children a year. As a charity we support those children, and their families in a range of ways, from funding state-of-the-art equipment that improves treatment to providing emotional support and a sprinking of fun to hospital days.

The 5k

Is it a race?

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The Superhero 5K is perfect for jogging, walking, wheeling or plodding! If you’d like to set a new personal best or race against a friend, our lead cyclist will be at the head of the pack to guide runners along the route. But there’s no rush and no time limit. A lot of our superheroes only have little legs so if you don’t want to race, you absolutely do not have to. Take your time and enjoy the scenery.

Is the route accessible for wheelchairs and pushchairs?

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Absolutely, accessibility is very important to us and we want to make sure that anyone who wants to take part, can. The 5K route is along hard ground.

What shall I wear/bring?

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Whether you embrace your inner superhero and dress up or stick to your civilian alter-ego, make sure you are comfortable and ready to face the great Welsh weather!
Check the forecast ahead of time and be ready to pack your waterproofs and brollies or sunhats and suncream! Whatever you wear, make sure your shoes are comfy and suitable for a mix of grass, hard-standing and parkland pathways

Do I have to be fit to take part?

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Feel free to go at your own pace along the Superhero Dash route – there is no time limit. Please do make sure you feel well and able to complete the 5K at your own pace before you come along.

Do I have to dress up?

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Not at all – please feel free to come as yourself! If you register before the t-shirt ordering cut off date you could wear that along the route but it’s entirely up to you.

Is there a minimum/maximum age?

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Superheroes young and old are welcome to take part. If you’re under 16, you will need to register and attend alongside an adult guardian.

Can I ride my bike or scooter?

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We welcome (non-electric) scooters and bikes for our youngest superheroes, but kindly request that adults complete the course on foot.

What is the route?

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On leaving the start point at our Heroes Village, your route will take you down the wide parthway alongside Pontcanna Fields before turning right near the scout hut, and crossing the fields along the path towards the bouncy bridge. After crossing the bridge you will follow the path through Bute Park passed the Secret Garden Cafe before crossing the bridge and turning right to head back towardsthe Heroes Village. 

The Heroes Village

Where is it?

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For the first time ever this year, the Heroes Village will be situated at Glamorgan Cricket, in Sophia Gardens. The 5K route remains the same.

Can I bring my dog?

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Only registered assistance dogs are allowed into our Heroes Village at Glamorgan Cricket. Your furry friends are welcome to join you on the 5K route through the park!

What will be at the Heroes Village?

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Our Heroes Village will have a family festival feel with live entertainment from our stage, character appearances, fun activities to join in with as well as have-a-go sports sessions. There will be a range of food and drinks available in our street-food area as well as stalls, face-painting and festival glitter.

Will there be food and drink?

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Yes! You'll find something to suit the whole squad in our street food area. Hot and cold drinks will also be available.

Are there disabled toilets?

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Yes

Are there baby changing facilities?

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Yes

Can family and friends who aren’t taking part join us in the Heroes Village?

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Of course! Our Heroes Village is open to everyone whether you’re taking part in the Superhero 5K, coming along to support friends and family, or simply to enjoy the atmosphere. For safety reasons we just need to keep a tally of the amount of people on site so when you sign up, please fill in the field that asks you how many people (who aren’t taking part in the 5K) that you’ll be bringing along.